Returns and refunds

Scotsdales – Returns Policy

Scotsdales are fully compliant with the regulations concerning distance selling. You can return any item you're not happy with within 28 days of receiving it provided you have contacted us within 7 working days of receipt to advise of its return.

In the first instance, please call us on 01223 842777 to discuss the return.

Please note that we will not pay the costs of returning an item to us unless it is faulty.

For your protection and peace of mind, we recommend you use a recorded delivery service to return items, and ensure that the compensation value covers the value of the item.

To get a full refund, simply return the item to us in its original condition, in its original packaging within 28 days of cancellation.

Items should be returned to the following address:


Web Sales
Scotsdales Garden Centre

Cambridge Road

Great Shelford


CB22 5JT