Delivery Service

Collect Click & Collect (Great Shelford)

  • Free
  • Order online and collect in store, we shall have your order ready by 11am the day after you placed your order. 
  • We shall hold these goods for you until collected, unless you advise otherwise. 
  • If you require a speedier response please contact us.
  • Click & Collect is currently only available at our Great Shelford store

Postage Delivery Postage

  • Free
  • Royal Mail First Class Post 
  • There is no requirement for a signature, but there is no insurance cover. If the goods are lost we cannot be held liable or responsible.
  • Easy to post items such as Seeds (excluding Lawn Seed) & Gift Vouchers

Courier Delivery Courier Delivery

  • From £4.95
  • Order by 1pm and we aim to ship your goods that day (not guaranteed). You should receive your goods the next WORKING day. 
  • NO Saturday & Sunday deliveries. Orders received before 1pm on Fridays we aim to deliver on the following Monday (not including Bank Holiday Mondays), where the order will be delivered on the Tuesday.
  • Orders received after 1pm on Fridays will not be dispatched until the following Monday (not including Bank Holiday Mondays) where the item will be dispatched Tuesday and delivered Wednesday.
  • Delivery will have to be signed for. 
  • UK Mainland Only
  • Highlands available with surcharge of £19.99

Local Delivery Local Delivery

  • £10 delivery charge, order totaling £100 and over in one transaction will receive FREE delivery
  • Local delivery only (Delivery area is within a 30 mile radius of the Great Shelford store)
  • Set days for delivery, please use the delivery search function to see what day we deliver to your area
  • Orders placed by 3pm the day before we are due to deliver to your area will be delivered the next day
  • Orders placed after 3pm the day before we are due to deliver to your area will be delivered the following week
  • NO Saturday & Sunday deliveries

It is our aim to provide an efficient and helpful delivery service but please help us by considering the following points:

 - Is there anywhere we may leave the goods should you not be available to take delivery? For example, leave with a neighbour or behind the garage.

 - Have you informed us of any obstacles which may make delivery difficult? Examples include, narrow road access, gravel drive, steps, is access wide enough to accept the goods you have ordered.

 - Does the delivery require more than one person. If yes, are you available to help the driver un-load?

 - Have you provided sufficient information so that you may be contacted easily? For example, mobile phone number, work number etc.



1. Deliveries will be made within 14 days from the date of order dependant on availability of stock. this may be longer in extremely busy periods. All our delivery areas have a specific day of the week allocated to them. You should be advised of the delivery at the time of purchase.

2. We ask that you understand that due to traffic conditions and other factors beyond our control, we cannot offer a timed delivery service.

3. Our charges are based on individual items being able to be handled by one person - in the event of more people being needed to deliver items an additional charge may be levied which will be quoted at the time of order.

4. To prevent personal injury or damage to goods or property, we will only deliver goods to a convenient location for our vehicle and to a safe and accessible area of hard standing. This is left to the discretion of our delivery team. Generally for heavy items, this is the nearest roadside point unless otherwise agreed at the time of order.

5. Delivery does not include assembly, installation or planting. In some cases goods may be delivered in flatpack form.

6. If in doubt please ask one of our members of staff, phone us on 01223 842777 or e mail us at